Privacy Policy

 
Royalelanes (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit royalelanes.com, request a quote, make a reservation, contact us, or use our private transportation services.
 

 1.⁠ ⁠Information We Collect

 
We may collect the following types of information:
 
Personal Information
•Name
•Phone number
•Email address
•Pickup and drop-off details
•Reservation details
•Special requests related to your ride
•Payment or billing information when applicable
 
Website Usage Information
•IP address
•Browser type
•Device information
•Pages visited
•Time spent on the website
•Form submissions
•Cookies and tracking data
 

 2.⁠ ⁠How We Use Your Information

 
We use your information to:
•Process ride requests and reservations
•Contact you about your booking
•Provide customer support
•Send confirmations, updates, or service-related messages
•Improve our website, services, and customer experience
•Run marketing, advertising, and remarketing campaigns
•Prevent fraud, misuse, or unauthorized activity
•Comply with legal obligations
 

 3.⁠ ⁠Sharing Your Information

 
We do not sell your personal information.
 
We may share information only when necessary with:
•Payment processors
•Booking or reservation platforms
•Marketing and advertising platforms
•Website hosting and analytics providers
•Service providers who help us operate our business
•Legal authorities if required by law
 
These third parties are only allowed to use your information as needed to provide services to us.
 

 4.⁠ ⁠Cookies and Tracking Technologies

 
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, and support advertising campaigns.
 
These tools may collect information such as your browser type, device, pages visited, and actions taken on the website.
 
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
 

 5.⁠ ⁠Advertising and Remarketing

 
We may use platforms such as Google Ads, Meta/Facebook, or similar advertising services to show relevant ads to website visitors.
 
These platforms may use cookies or tracking technologies to help deliver ads based on prior website visits or interactions.
 
You can manage ad preferences through the privacy settings of those platforms.
 

 6.⁠ ⁠Data Security

 
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
 
However, no website, online system, or method of transmission is 100% secure. We cannot guarantee absolute security.
 

 7.⁠ ⁠Data Retention

 
We keep your information only as long as necessary to provide services, manage reservations, comply with legal obligations, resolve disputes, and maintain business records.
 

 8.⁠ ⁠Your Privacy Rights

 
Depending on your location, including California, you may have the right to:
•Request access to the personal information we have about you
•Request correction of inaccurate information
•Request deletion of your personal information
•Opt out of certain marketing communications
•Limit certain uses of personal information where applicable
 
To make a privacy request, please contact us using the information below.
 

 9.⁠ ⁠California Privacy Notice

 
If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share, and the right to request deletion or correction of your information.
 
Royalelanes does not sell personal information.
 

10.⁠ ⁠Third-Party Links

 
Our website may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties.
 

11.⁠ ⁠Children’s Privacy

 
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
 

12.⁠ ⁠Updates to This Privacy Policy

 
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
 

13.⁠ ⁠Contact Us

 
For questions about this Privacy Policy or your personal information, please contact us:
 
Royalelanes
Contact Person: Dennis Demir
Address: 708 S Barrington Ave Apt 214, Los Angeles, CA 90049
Phone: +1 310 770 1975
Website: royalelanes.com